Frequently Asked
Questions

How do I sign up for Medicare?

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To sign up for Medicare, you can typically enroll online through the official Medicare website or contact the Social Security Administration by phone. The enrollment process involves providing personal information, choosing your coverage options, and ensuring you meet eligibility requirements.

What information do I need to enroll in Medicare online?

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When enrolling in Medicare online, you'll typically need your personal information, including your Social Security number, date of birth, and information about your current or previous employer's health insurance coverage (if applicable). It's important to have these details ready to complete the online enrollment process.

Who can help me enroll in a Medicare plan?

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Several resources can help you enroll in a Medicare plan, including the official Medicare website, local Social Security offices, certified insurance agents or brokers specializing in Medicare, and State Health Insurance Assistance Programs (SHIPs), which offer free counseling and enrollment assistance. Additionally, you can consult with Medicare counselors or advisors who provide personalized guidance and assistance based on your specific needs and preferences.

I am new to Medicare. What do I need to do?

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You can sign up for Medicare coverage directly or through a Medicare agent, at no charge to you. Most agents are licensed in many states, but it makes the most sense to select an agent in your area that you can meet in person, if necessary. Picking the right plan can be complicated, so we try to make it simpler for you! If you would like to see what plans and benefits are available to you today you can use our

free search tool

How do I get help using the application or deciding how to start?

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Just send us a chat message through the app on your phone or through our website and we can walk you through anything you need help with.

How much does it cost?

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One of the best parts of Medicare Shepherd app is that it is completely FREE to members as long as you are Medicare eligible or about to become eligible (in the next year).

Do I need to have a smartphone?

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You can use a smartphone, Tablet/iPad, or a computer to use Medicare Shepherd. To have the best experience, it's recommended to download Medicare Shepherd on a mobile device.

How do I install the app?

For iPhone or iPad users, follow this

tutorial.

For Android or Samsung users, follow this

tutorial.
App StoreGoogle Play

Frequently Asked  Questions

I am new to Medicare. What do I need to do?

Drop-down arrow

You can sign up for Medicare coverage directly or through a Medicare agent, at no charge to you. Most agents are licensed in many states, but it makes the most sense to select an agent in your area that you can meet in person, if necessary. Picking the right plan can be complicated, so we try to make it simpler for you! If you would like to see what plans and benefits are available to you today you can use our free search tool

How do I get help using the application or deciding how to start?

Drop-down arrow

You can sign up for Medicare coverage directly or through a Medicare agent, at no charge to you. Most agents are licensed in many states, but it makes the most sense to select an agent in your area that you can meet in person, if necessary. Picking the right plan can be complicated, so we try to make it simpler for you! If you would like to see what plans and benefits are available to you today you can use our free search tool

How much does it cost?

Drop-down arrow

You can sign up for Medicare coverage directly or through a Medicare agent, at no charge to you. Most agents are licensed in many states, but it makes the most sense to select an agent in your area that you can meet in person, if necessary. Picking the right plan can be complicated, so we try to make it simpler for you! If you would like to see what plans and benefits are available to you today you can use our free search tool

Have Questions?

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